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Our Policies

Please Read Carefully

Terms & Conditions: Goddess Ronetra LLC is a spiritual shop that allow people to fully step into their power. These products and services provided have been proven to work but is not fully guaranteed. The products and services are for entertainment purposes and should be used as guidance to help further your spiritual journey.
Processing: The processing time is between 7-14 business days. Once the processing is over, the customer will recieve an email that their item is shipped. The item will be dropped off/ picked up by UPS usually within 3 days (some orders will take a little longer) after the client received the email. If an order is delayed, Goddess Ronetra will then reach out via email to the client about the status of their order.

Shipping: Shipping of an order will be usually within 3 days (some orders will take a little longer) after the customer received their email confirmation. A tracking number will then be provided. If order is delayed, Goddess Ronetra will reach over via email on the status of their order. Shipping carrier is UPS and all orders will be insured by Goddess Ronetra via UPS.

Readings/Classes/Spell Work: All services provided by Goddess Ronetra have been proven to work but is not guaranteed results. All sales are final and no return will be made!

Privacy: All customer information is confidential. No information will be shared without the permission of the customer!

Returns:Goddess Ronetra do not accept returns. If an item is damaged, the customer will take it up with the mail carrier since all packages are insured by Goddess Ronetra VIA UPS.

 

Cancellation Policy: Please make sure that you are on time. 10 mins before your appointment time, please txt the number provided in your confirmation email with your name, appointment time, and reading title. Goddess Ronetra will cancel your appointment if you are more than 10 mins late!  Please contact Goddess Ronetra at least 24 hours before your appointment time to set up a new time for a reschedule sent via email. If you do not contact me to reschedule, then you forfeit your appointment and all money will be considered a donation!  Goddess Ronetra allow up to ONE reschedule for an appointment. If you miss either appointment then you forfeit your appointment and all money will be considered a donation

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